Michael Gottlieb is co-founder and co-managing partner of MilliCare by Advanced Green Solutions. The Southern California-based company joined the network in 2011. Michael oversaw the company’s growth and expansion into a wide range of complex maintenance, restoration services and consultation encompassing every surface in commercial facilities. That dynamic service offering helped AGS be the fastest growing network provider 5 years pre-pandemic. 

Michael holds multiple certifications, including CCMT, CRT, FCT, RFMT and UFT in route to becoming an IICRC instructor. He is a current member of the MilliCare Advisory Council. Michael was an award-winning journalist for 20+ years, working for the nation’s largest media companies, including the Los Angeles Times, and he ran California’s largest newspaper dedicated to covering the commercial real estate industry.  

Michael lives in the San Fernando Valley with his wife, Jacqueline, an educator, and two children, Asher, a scholarship student at the University of Richmond, and Ryder, a middle school student. 

My name is Juan Gabriel Arreola, I was born in East Los Angeles, California in 1971. I graduated Long Beach Polytechnic High School in 1989 with Snoop Dog and Cameron Diaz. 

My Father, Juan Arreola, and Mother, Alicia Arreola, were born in Mexico. My Father's name was Juan, so when my mother called out for "Juan" we both came, hence, the current nickname "Gabe".  I have 4 brothers and 2 sisters. My Girlfriend, Alana, and I have been together, going on 7 years. I have 1 son, Adam, 2 daughters, Desiree and Corrina, 2 granddaughters, Layla and Camilla and 1 grandson, Isaiah.  I've lived in California, Hawaii, North Carolina, Colorado, New Mexico, and Michigan. 

I served in the Army from 1989-2000 ending my service as a Platoon Seargeant in the 82nd Airborne Division. I am Ranger certified and a Master Jumpmaster.  I was deployed to combat in '99 with Chris KushmauI.  

After an honorable discharge from the Army, I owned a print shop in California for 4 yrs. After that, I was a Car Wash Technician Supervisor for 9 years in Colorado. In 2017, I tried retirement for a year and then Chris called me asking if I wanted to help him build a business. In 2019, I moved to Michigan and it has been a busy 5 1/2 years building a business and becoming a Michigander. 

I enjoy attending Michigan Wolverine's football games with Chris, Detroit Piston's games with Alana, fishing, shooting, and riding my Harley. 

I currently live in Michigan and started MilliCare of Ann Arbor and Metro Detroit with Chris Kushmaul.  

We are looking forward to the continued growth of the company and serving our local community.  

Chris Kushmaul is the co-owner of MilliCare of Ann Arbor and Metro Detroit, as well as a Restoration 1 franchise in Metro Detroit, specializing in water, fire, and mold restoration services. A U.S. Army veteran who served in the 82nd Airborne Division, his military background shapes his passion and focus. After transitioning to civilian life, Chris built a career in restoration and business management, dedicated to delivering high-quality service and supporting the local community. 

Grace is the owner and President of Sustaining Interiors LLC, a MilliCare franchise in the South Florida market, for the past 10 years.  Her company has an SBA woman-owned business certification as well as a State of Florida woman & minority-owned designation.  She earned her IICRC-CCMT credential and also acquired the IICRC Firm certification for her business.

Grace has been a part of the MilliCare network for over 20 years previously working as a Director of Sales prior to becoming a franchise owner.  She currently serves as a member of the MilliCare Franchise Advisory Council.  Grace is also an active volunteer with IFMA and her local South Florida chapter.  To better understand her FM customers’ mindsets, she pursued and attained the Facility Management Professional (FMP) credential from IFMA.  She is a Past President of the IFMA South Florida Chapter as well as a current board member.  Grace also serves on the IFMA Americas Advisory Board as a Regional Chair covering the South U.S. region and was honored to be appointed to the IFMA Global Audit committee for the 2024-2025 fiscal year. 

Lastly, Grace is the current Chair for the 2026 Florida Facilities Summit, a state-wide and volunteer-coordinated IFMA regional event that showcases Florida FM professionals as volunteer conference speakers, who display their areas of expertise in various competencies of facilities management. 

With over 20 years of experience in retail management, Jarrad has honed a strong foundation in leadership, business growth and customer service skills.  He began his career as a part-time associate at Luxottica Retail (Sunglass Hut) and eventually advanced to the role of Regional Manager, where he successfully led a $15 million annual market, overseeing 23 locations across four states.

In October 2022, Jarrad transitioned into a new industry to become the Operations Manager at Sustaining Interiors.  In this new role, he leveraged his expertise in business analytics and customer relations to build strong partnerships with clients, set clear service expectations, manage technician relationships and their schedules as well as properly prepare high profile and complex job execution plans.  Jarrad is focused on improving margins while fostering a culture of learning, integrity and exceptional service.

As Jarrad continues to expand his floor and textile care industry knowledge, he  successfully attained IICRC technician certifications in both Resilient Flooring Maintenance and Commercial Carpet Maintenance further enhancing his ability to contribute to the growth and success of our MilliCare franchise as well as our market presence in South Florida. 

Don Styka is the Director of Field Services at Tarkett since 1999. He began his career as an installer working for his uncle in Youngstown, Ohio, installing flooring for Sears and other local stores in 1979. Always looking challenges and ways to expand his knowledge, he accepted a position with a local flooring distributor in the mid-1980s. He entered the manufacturing side of the industry with Johnsonite in 1999 as senior technical specialist. Once certified under The Certified Floor Covering Installers program, he became very active with the organization. As a founding member, he served as secretary-treasurer, member of the board of directors, president of the Northeast Ohio chapter, and was a senior certifier. In 2018, Don was awarded the CRI’s R. Christopher Davis award for his ability and willingness to work within the flooring industry to build a stronger foundation between all flooring partners. He currently serves as the IICRC Technical Advisory Committee Chair for the Resilient Floor Maintenance Technician (RFMT) course.

Christopher Capobianco is Technical and Claims Coordinator for Spartan Surfaces, a specialty flooring wholesaler covering the contiguous United States. 

A fourth generation floor coverer, he has worked since the 1970s in residential and commercial sales, technical/sales support, and journalism. He is a longtime member of ASTM committee F.06 on Resilient Floor Covering, and FCICA, the Flooring Contractors Association. In 2019, the Greater NY Floor Coverers Association presented him their McHale award “In recognition and sincere appreciation of the unselfish and inspiring dedication, leadership and service generously given to the floor covering industry.”

Contact: Christopher@SpartanSurfaces.com

President, MilliCare by EBC Carpet Services
Philadelphia * Wilmington * Baltimore * Washington DC * Southern VA

Chip was born and raised in the suburbs of Detroit, Michigan. He attended Albion College in Albion, Michigan, where he earned a BS in Economics and Management. Chip continued his education at Wayne State University in Detroit and earned a MBA in Finance in 1991. Chip worked for Floor Craft Floor Coverings in Roseville Michigan, then joined McNabb Carpets in Milford Michigan and later Milliken Carpets of Spartanburg, South Carolina all while finishing graduate school in the evening. He moved to Delaware with his wife, Chris, in the fall of 1991, following her new career path with the DuPont Company. Shortly after relocating to Delaware, Chip joined EBC Carpet Services as a salesperson and later became the company’s General Manager. EBC Carpet Services is one of the largest MilliCare franchisees in the country, a company that specializes in proactive carpet care programs for commercial spaces. The Rankin’s purchased the company outright in 1998. Since the acquisition, EBC has more than tripled in size and 2018 was a record year for the company. It is now a $7 million company with over 95 associates and offices throughout the Mid-Atlantic.

Currently, Chip holds a permanent board position on the Delaware Chapter of IFMA as Golf Outing Chairman. In this role, he organizes an annual golf outing that supports Habitat for Humanity of New Castle County. He is also a Board Member for Habitat for Humanity of New Castle County. He serves on the Board of Governors and the Board of the Small Business Alliance of the Delaware State Chamber of Commerce, and is the Selection Committee Chairman for the Chamber’s Superstars in Business Award. Their company donates in-kind services of carpet care programs to the Ronald McDonald House, Habitat for Humanity, and multiple church parishes throughout the mid-Atlantic region.

Chip and his wife have two children, a daughter, Kate (30), now married to Jeff, who are both Physician assistants in Detroit Michigan, and son Jake (27), who lives in Washington DC and sells software used by Non-profits and associations. Chip and Chris reside in Hockessin, Delaware and Celebration, Florida.

Brian Farmer is a seasoned professional with over 25 years of experience in the commercial flooring industry. He began his career in 1998 with MilliCare, serving as an FBC (Facility Business Consultant), where he honed his expertise in the field. In 2005, Brian transitioned to a role with a MilliCare franchisee, taking on general management responsibilities for the South Carolina market. 

Brian's leadership and industry knowledge contributed to the growth of the business during this time. In 2013, he expanded his experience by joining a flooring sales and installation company, where he further developed his skills in the flooring sector. After a successful stint in this role, Brian returned to his MilliCare roots in 2015, taking on responsibilities for the Greenville-Spartanburg and Charlotte markets. 

With a deep understanding of both the technical and business aspects of the industry, Brian continues to play a key role in driving success helping clients maintain clean and healthy environments while overseeing the growth and operations of MilliCare in these regions.